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FAQ's

What materials are your products made of?

You can find all of the product materials here

How do I care for my C+C Clips? 

Handwash with soap and water and towel dry. Do not put C+C Clips in the dishwasher, freezer or microwave.

What if my package is returned to Creative Change Designs?

If your package is returned to Creative Change Designs, you will receive a refund of the subtotal of your order. To reship, additional postage will need to be purchased.

Do you offer next day shipping?

We currently do not offer same day or next day shipping. We are sorry for the inconvenience.

What is your turn around time?

Each and every item is handmade at time of order and is shipped via USPS. Please allow 5-7 business days for your order to be processed and packaged before shipment. Purchases made during large releases and/or sales may take up to 10 business days to be processed and packaged before shipment.

Do you offer gift cards?

We do not currently offer gift cards, but check back in the future!

Which payment methods do you accept?

We accept PayPal, Apple Pay and Google Pay & all major credit card companies, including Visa, MasterCard, Discover and American Express.

Do you offer gift wrapping?

We do not currently offer gift wrapping, but if you send us an email, we can leave the invoice out of the box so the person receiving the gift wont see the invoice! Our products are all hand packaged in a very beautiful way- just wrap the box when you get it and your friends are sure to be impressed!

Can you change my order or address before my order has shipped?

Send us an email and we will see what we can do!

I received a shipping notification, but have not received my product yet. What should I do?

Creative Change Designs is not responsible for lost or stolen packages. If you think your package is lost or stolen please contact your local post office.

What is your return policy?

For sanitary reasons, Creative Change Designs does not accept returns or exchanges. All sales are final.